CSU Transtream Support Portal
WELCOME! - Click SIGN IN in the upper right corner and login with your CSU eID to get full access to Self-Help Articles and Videos!
Tell us what you like, what problems you notice, or provide general feedback here! Use the Self-Help Articles to get instructions on how to do common tasks in Transtream (login is required to see the Self-Help Articles - Click Sign Up/Sign In and use your eID username and password to get access.)
For questions specific to a shipment (how much dry ice can be shipped, what boxes are available, etc.) please contact the Shipping Desk at shipping@colostate.edu or (970) 491-5347 for UPS, DHL, & FedEx or Mail Services at maildistribution@colostate.edu or (970) 491-6529 for USPS related questions.
Shipment Request Form Blurry
The shipment request form is blurry on both website/monitor and when printed out.
Finally got an answer back from our Vendor. They fixed the blurry B&W version, they will not support a color version at this time. Better late than never for an answer! Thanks for your feedback! -Richard
unit of measure drop down
hello, is there a way to add or delete the items on the unit of measure drop down,
there are a lot of choices that we will never use and there are some measures that we could add.
thanks
Shipping multiple packages to multiple locations
Many times, especially during the fall, I ship multiple packages to different locations at the same time. For example, I may ship 5 packages to San Diego and 8 packages to Atlanta on the same day. How do I make sure all the packages for each shipment remain together? Do I print out enough shipping labels for all the boxes (as I do now in iShip) and tape them to the correct packages?
billing section/chargebacks
Is it possible to have the info in the Chargebacks (Billing section) autofill? I'm not sure about anyone else, but that info never changes for me.
Prices in Transtream QA/UAT aren't the same as iShip
Why are prices not the same as they are in iShip?
For the time being, do not rely on rates in Transtream to be accurate compared to iShip. The accounts we are using in QA/UAT are test accounts and do not accurately reflect our contracted rates at this time. If this changes I will update this thread. Thank you!
Customer support service by UserEcho
